Frequently Asked Questions
Common questions about Provow for hosts and professionals.
What is Provow?
Provow is a free, map-based reverse marketplace for the U.S. wedding and event industry. Instead of searching vendor directories and reaching out one by one, you post your event as a pin on the map, and local professionals come to you with proposals. AI Concierge can organize outreach to relevant local pros on your behalf. No commissions, no middleman — you compare and choose.
What events can I use Provow for?
Weddings are our heart — and Provow works for far more. Couples and hosts use it for weddings, elopements, vow renewals, engagement parties, showers, quinceañeras, milestone birthdays, and anniversary parties. Businesses use it for conferences, trade shows and expos, product launches, corporate retreats, seminars, galas, and holiday parties. If your event needs vendors, you can post it.
Is Provow only for weddings?
No. Provow is best known for weddings and parties, and it works just as well for fundraisers, quinceañeras, bar and bat mitzvahs, and other celebrations — and for business events such as conferences, expos, trade shows, and retreats. You post the event, and the right vendors send proposals.
What business events does Provow support?
Conferences, trade shows and expos, product launches, corporate retreats, seminars, networking events, and galas — along with the vendors they need: AV and production, staging and lighting, event photographers and videographers, interpreters and translators, catering, registration and event staffing, and transportation.
How is Provow different from typical wedding directories?
Most directories make you search listings and contact vendors one at a time. On Provow the flow is reversed: you post once, for free, and vendors respond to you with proposals. And Provow isn't wedding-only — parties and business events work the same way.
Who can use Provow?
Provow is built for two roles: Hosts planning a wedding or event, and professionals offering wedding and event services. Account type is chosen at sign-up.
What types of professionals can I find on Provow?
Provow covers venues, planners, photographers, videographers, photo booths, DJs, live music, emcees, makeup artists, hair stylists, caterers, bartenders, bakers, florists, decorators, balloon artists, lighting designers, officiants, rentals, audio/visual providers, transportation, and specialty services. You choose which services you need when you create your post, and professionals in those categories see your request. If you need several services, one post covers all of them — there's no need to create a separate post per vendor type.
Can I browse Provow without signing up?
Yes. Anyone can browse the public map, view active posts, and explore city and category pages without an account. You only need to sign up to create a post, send a proposal, or message on the platform.
What makes Provow different from directories and review sites?
Provow is built around live event requests and location-based discovery. Instead of searching profiles one by one, Hosts post what they need and receive proposals from relevant local professionals.
Where is Provow available?
Provow currently serves the United States, with deep coverage for major U.S. cities and wedding destinations. You can browse the public map without an account.
How does posting an event work?
Hosts share event details — date, location, guest count, and the services they need — on the map. Local professionals in range see the request and send proposals with pricing and availability.
How does Provow work for Hosts?
Hosts post what they need — event details, location, and services requested — on the map. Local professionals respond with proposals, and AI Concierge can help organize relevant local matches for your review.
How do I choose a professional on Provow?
Hosts compare proposals side by side, view professional profiles, message directly, and choose the professional that best fits their needs and budget. Booking and payment are arranged directly between you and the professional.
What happens after I post my event?
Once your post is live, professionals can respond with proposals. Provow Concierge (/ai-concierge) may also help surface relevant local matches for your review.
Can I edit or close my post later?
Yes. You can return to your post to make updates, review activity, or close it at any time when you are no longer accepting proposals.
Can I select more than one service category?
Yes. Hosts can describe every service they need so a single post reflects the full event and attracts more relevant responses.
Can I message professionals before deciding?
Yes. Provow supports in-platform messaging so you can ask follow-up questions and review fit before moving forward.
Will Hosts see my contact information right away?
Provow is designed to support communication through the platform, helping keep early communication more organized and privacy-conscious.
What does Provow AI Concierge do?
Provow AI Concierge is an optional assistant that helps hosts take the first step of vendor outreach after posting an event. Once your event is live, it looks for relevant local professionals based on the services you requested and your event's location, organizes them for you to review, and can draft a personalized message to each. Nothing is sent automatically — you review every suggested professional and approve or edit every draft before any message goes out. It's there to save you the cold-start work of finding people and writing that first note; you stay in control of who you actually contact.
Does AI Concierge send emails automatically?
No. Every outreach draft is shown to you first, and nothing is sent until you explicitly approve it. You can edit the wording, change the tone, skip a suggested professional entirely, or stop at any point — the concierge never acts on your behalf without your approval.
Is AI Concierge available in every country?
Not yet. AI Concierge outreach currently supports the United States. If outreach is not available in your country, you will see a clear message and can join the waitlist to be notified when it becomes available.
Why is AI outreach only available in certain regions?
AI Concierge sends real emails to real businesses on your behalf, so Provow enables outreach country by country to meet local email and compliance requirements. Outreach currently supports the United States.
What can I do if AI outreach is not available in my country yet?
You can still use Provow to post events, browse professionals, receive proposals, and message directly. You can also join the waitlist to be notified when AI outreach becomes available in your region.
What is the difference between a post and a proposal?
A post is created by a Host to describe an event and request services. A proposal is sent by a professional in response to that post.
What happens when I receive a proposal?
You can review the proposal, compare it with other responses, and decide whether to continue the conversation.
Can I receive multiple proposals for one post?
Yes. Multiple professionals may respond to the same request, giving Hosts more options to review.
Can I message through Provow?
Yes. Provow supports in-platform messaging so Hosts and professionals can continue the conversation more safely and clearly.
What does "Saved" mean?
Saved posts let both hosts and professionals bookmark event requests to revisit later.
Can I close a conversation?
Yes. You can archive conversations when they are no longer active, helping keep your inbox organized.
Can I share a post with someone else?
Yes. Public posts have a direct URL you can share with anyone. Guests can view shared posts, but must sign up to interact.
Does Provow verify or guarantee professionals?
Provow does not endorse, guarantee, or verify any vendor. Hosts are responsible for reviewing proposals, confirming credentials, and signing their own contracts.
How does Provow protect private addresses?
If your event is at a private address, Provow never displays it — your event appears on the map as a city and an approximate nearby area, not an exact pin, so professionals can tell whether you're in their service area without knowing where you live. If you've booked a public venue, you can show the venue name so professionals know exactly where they'd be working. Either way, your personal contact details stay private, and you decide what to share and when, in direct messages with professionals you choose.
How do I report something on Provow?
Use the report button on any post, message, proposal, or profile. Reports are reviewed promptly and kept confidential. For urgent safety concerns, email support@pro-vow.com.
Should I share personal contact details right away?
Provow encourages users to keep communication within the platform first and to avoid sharing private information too early.
When should I send payment?
Users should avoid sending payment until they are comfortable moving forward and have confirmed booking details and a written agreement directly with the professional.
How does Provow keep the platform safe?
Posts and messages are automatically reviewed before they go live, and anything on the platform can be reported in-app. Reports are reviewed promptly.
What happens if my content is blocked?
If something you post or send is flagged, you'll see a clear message explaining why and how to fix it. Most issues can be resolved by editing your content.
Can I switch between Host and professional in the same account?
No. Account type is confirmed during sign-up and cannot be changed later. If you want to use the other role, you'll need to create a new account.
How do I contact Provow?
For general inquiries, email contact@pro-vow.com. For customer support, email support@pro-vow.com. For AI Concierge questions, email concierge@pro-vow.com. For business partnerships, email partnerships@pro-vow.com.
How do I contact Provow about business partnerships?
For venue partnerships, co-marketing, affiliate opportunities, or business inquiries, contact partnerships@pro-vow.com.
How much does it cost to use Provow?
Provow is free for hosts — posting your event, receiving proposals, comparing them, and messaging professionals all cost nothing. For professionals, creating a profile, browsing event posts, and sending proposals are also free during the launch phase. Provow charges no commissions and takes no cut of what you and a professional agree to; booking and payment are arranged directly between you. As the platform grows, paid options for professionals are planned — hosts will stay free.
How is Provow different from The Knot or WeddingWire?
They work in opposite directions. On a directory, professionals maintain listings and couples browse and reach out to them one by one. Provow reverses it: you post your event once — date, location, budget, what you need — and it appears as a pin on the map, where local professionals find you and send proposals directly. Instead of contacting vendors and waiting to hear back, you compare the proposals that come to you. Provow charges no commissions, communication stays on the platform, and Provow does not endorse, guarantee, or verify any professional — you review each proposal and decide who fits. Many people use directories and Provow together; they answer different questions.